-  How long does it take to get my items?

-   In most cases your order is filled and shipped within 24 hours of receiving it. Standard shipping within the continental U.S. averages 3-5 days and outside the continental U.S. averages 5-7 days

-   How can i be sure an item will fit me?

-   By using our sizing charts, our customers very rarely have an issue with an item not fitting. We work very carefully to insure that our sizing remains consistent throughout every item we sell. However, should you ever have a problem with the fit of any of our garments, simply use the "Contact Us" link to let us know, and we will promptly correct the situation. We know that the future of our company relies on the complete satisfaction of every purchase made. So if your not happy with the purchase, we're not happy with the purchase. That's why we back every item we sell with our 100% Satisfaction Guarantee

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Your Security While Shopping.

Because we want to assure the very best security when shopping with us, we use PayPal exclusively. When you purchase from us, at checkout you are transported to the Secured Servers at PayPal. All your payment info, credit card numbers, etc. are taken on their site, and that's where they stay. None of your critical financial info ever travels through or is collected on our servers. The only info we receive is the items purchased, the purchase totals, item sizes, colors, and quantities, customer's name and shipping address. We truly believe that this is the safest way to collect payments from our customers and keep their account numbers safest throughout our transaction. We gladly pay the fee they deduct to be able to leave that responsibility to them, and the knowing that our customers critical financial info is safe and secure with the #1 payment system on the internet.
You don't need a PayPal account to pay for your order with us. (Although we highly recommend having one) However, you can simply (and safely) enter your payment method and pay using your MasterCard, Visa, Discover, American Express, Online Check, and other options, without setting up an account with them if you choose to.

Your Privacy While Shopping.

Madison Ave. Apparel does not under any circumstances share our customer's Names, Home address, Email address, Phone Numbers, or any other information about our customers, with any other companies, for any reason. Your privacy is very important to us. We are a strict anti spam company. We do not even incorporate our own mass mailings as part of an advertising campaign.

Your Peace of Mind While Shopping.

Because your satisfaction is a major priority to us, we're only happy with your purchase when you are. Therefore all of our garments are backed with a 100% product satisfaction guarantee. If for any reason you are not happy with, or there is a problem with any product purchased from us, Simply contact our Customer Service Dept. (using the "Contact Us" link above) informing us of your desire to return the item. You will promptly receive a reply, with full instructions on how to expedite your return.
Please Note: For health reasons State and Federal Law imposes strict guidelines pertaining to the return of certain undergarments and swim wear items. It is important to follow any, and all instructions that we ship with these items when trying them on. If you fail to do so, or remove any sanitary shields from these items, we can not take them back.

Copyright © 2010. Madison Avenue Apparel. All rights reserved.